Privacy Policy
Effective date: July 1st 2023.
This Privacy Policy is for the Ellivate.co website (the “website”), owned and operated by Ellivate Consulting Pty Ltd.
This policy outlines how we collect, use, and share personal information from users of our website, in accordance with the relevant Australian privacy legislation and recommendations. By accessing or using ellivate.co, you agree to the terms in this Privacy Policy.
Collection of Personal Information
We may collect personal information from users of our website, including:
- Contact information, such as name, business name, email address and phone number when a user subscribes to our newsletter or contacts us through our website.
- Any message or enquiry sent by users of our website.
- Information about website usage, such as pages viewed and IP address, through the use of analytics tools, including Google Analytics (GA4).
Use of Personal Information
We may use personal information collected from users of our website for the following purposes:
- To provide requested information or services, such as responding to user enquiries or providing access to website features.
- To book appointments as requested by users of our website.
- To improve the performance and usability of our website through the use of analytics tools.
- To transmit and store personal information for the purposes of delivering our business services.
- To send emails to our subscribers regarding our products, services, and promotions.
Sharing of Personal Information
We may share personal information with third parties for the following purposes:
- With service providers, such as Active Campaign, Calendly, Pointer Pro, and Google Analytics (GA4), to provide website features, book appointments, track website usage and assist with website performance and usability.
- As required by law or to protect the rights and safety of Ellivate Consulting Pty Ltd and our website users.
Security of Personal Information
We take reasonable steps to protect personal information collected from users of our website from unauthorized access, use, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure.
Retention of Personal Information
We retain personal information collected from users of our website for as long as necessary to provide our services or as required by law.
Cross-Border Transfer of Personal Information
Personal information collected by us may be stored, processed, and transferred to third parties, including service providers, outside of Australia. By using our website and providing us with your personal information, you consent to the cross-border transfer of your personal information as described in this policy.
Rights of the Users
Users have the right to access, correct, and delete their personal information at any time by contacting us at .
Complaints
We take any potential breaches of your privacy rights very seriously and will thoroughly investigate each complaint. If you have any complaints or concerns about a potential breach of your privacy rights, please contact us at . We will respond to your complaint personally. You can also find more information about your privacy rights and how to make a complaint on the Office of the Australian Information Commissioner’s website (https://www.oaic.gov.au/).
Cookies
We use cookies on our website for analytics tools. Cookies are small data files that are placed on your device when you use our website. They are used to improve the performance and usability of our website.
Opt-out and Unsubscription
By subscribing to our mailing list or submitting your information to gain access to a template, resource, or any other free giveaway we are offering, you are opting in to receive emails from us. You may unsubscribe from email messages at any time by clicking on the unsubscribe link in the email.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time without notice or advice to reflect changes to our personal information collection, use, and sharing practices. The updated Privacy Policy can be accessed via the link on the ellivate.co website.
Contact Us
If you have any questions or concerns about this privacy policy or the personal information we collect and use, please contact us at . You can also find more information about your privacy rights and how to make a complaint on the Office of the Australian Information Commissioner’s website (https://www.oaic.gov.au/).
